Thursday 18 February 2010

How to lose a kitchen appliance

Dishwasher was *fixed* on Monday. *Fixed* being: it was made to work by tipping some water out. Reason unestablished as to water - no leak found.

Wednesday: dishwasher software crashes at end of cycle. Engineer* called out again.

*Local Scottish Gas Homecare engineer, who comes out for free as part of a seemingly great scheme.
Engineer who has to date:
1) come to test the electrics and fused the fridge.
2) come to fix the fridge and broken the door off.
3) sawed the door in half so we could use the fridge while a new one was ordered. Ummm. Seal?
4) come to fix a leaky washing machine, found nothing and necessitated...
5) come to reattach the belt knocked off the washing machine.

And most recently:
6) not fixed the dishwasher.

So, the joy on seeing him arriving is immense.

Conclusion by him: dishwasher is leaking into base and activating float switch safety cut out.

Conflicting evidence:
The dishwasher isn't leaking.
The software is bonkers and has been iffy for months.

Suggestion by me that it may be software problem.

Ridiculed.

Two hours spent not finding a leak. Much bumbling done. Random parts ordered to fix the leak. The computer is contained in a replaceable unit with a massive crack in it. Replacement would seem rather obvious.

But I'm not a Scottish Gas engineer.

Thankfully.

Donations to the New Dishwasher fund welcome.








1 comment:

Helena said...

I shouldn't be able to believe that Scottish Gas has put you through this, but I do! Twats. I'm seriously considering a move to E.ON.